Hierarchical Multi-label Text Classification based on a Matrix Factorization and Recursive-Attention Approach

Hierarchical Multi-label Text Classification (HMTC) is an important and challenging task in the field of natural language processing (NLP). For example, the automatic classification of complaint texts in customer service of communication operators is a typical HMTC task. These complaint texts are assigned to multiple categories stored in a hierarchical structure and categories at different levels ...