Innovative Approaches to the Educational Processes in Higher School in the Context of Digital Transformation

The COVID-19 pandemic has accelerated a transition of enterprises to a digital business environment, restructuring business processes using innovative opportunities. Higher educational institutions in a short time transferred educational processes to an online format using distance learning technologies (DLT) in their work. Today it has become obvious that such a format presupposes not so much a change in the way the participants interact, but the development of new methods for implementing processes using modern technologies of interaction, control and communication of students. The paper provides an overview of the results of a survey of students in connection with their experience in gaining knowledge using digital educational platforms. The survey involved 57 second-year students studying in the field of management. The data obtained allow asserting that a consequence of the change in the format of the educational process was the deterioration of the education quality. Among the main reasons are outdated teaching methods that do not correspond to innovative learning processes, lack of training for participants (both students and teachers), insufficient infrastructure of universities and financial difficulties, personal characteristics of the teachers, peculiarities of intragroup interaction, lack of understanding of the status of a specialist trained in online format and a number of other factors. The results of the survey are recommended to be taken into account by universities when developing innovative educational methods for the implementation of processes using DLT.