Intersectoral Collaboration and Social Justice Concerns in Artificial Intelligence Implementation at the Community Level

Artificial intelligence technology offers a wealth of opportunities for government to serve its constituencies and address its mission. Technology providers paint a picture of unlimited possibilities and the fulfillment of dreamlike visions. The reality is often different with failed projects or efforts with negative consequences for social justice and human rights. This situation often leads to angry resistance from multiple groups. What accounts for these different fates? This chapter examines how these efforts develop within a community systems approach and how this accounts for positive and negative outcomes.