Enterprise planning

Enterprise Services began the Enterprise Planning process in January 2013 as part of our effort to develop a Lean culture. Using inspiration from management consulting firm Mass Ingenuity's model for agency fundamentals mapping, we designed an approach that begins with program mapping and flows upward to the agency map. Enterprise Planning is a Lean approach that:  Sets long-term plans with clear, measurable targets for programs and the agency.  Links program activities to agency outcomes and helps employees see how their work contributes to agency goals.  Encourages collaborative problem solving and managing with data. Program strategy maps are the primary tool that teams use to decide what to track, so that business decisions are data driven. What is a Strategy Map? Strategy maps are a single page illustration that displays the processes, process measures, outcomes, and outcome measures that must be monitored for the organizational unit to achieve its purpose. Strategy maps (template pictured below) address two simple questions: 1. What do we do? 2. How do we know we're doing it well?