Conocimiento y prácticas de los agentes de salud comunitarios en el contexto de la promoción de la salud: una revisión integradora

Objective: We aim to identify in the literature the knowledge and practices of Community Health Workers (CHWs) on health promotion.Method: This is an integrative literature review carried out in the MEDLINE/PUBMED, LILACS and BDENF databases, with full text articles in English, Portuguese or Spanish. We used the Thematic Analysis method, using tables for better systematization.Results / Discussion: It was possible to analyze that the CHW work processes are strongly associated with technical training. There are gaps in the production of knowledge about health promotion as a daily practice, with the presence of preventive actions and distribution of commodities/medications and collection of socio-demographic information and of the health situation of the population, leaving the production of care based on health promotion on the background.Conclusion: The discussions highlight the creation of bonds and empathy, as inseparable tools in the work of the CHW.