Using the best-worst method to develop intellectual capital indicators in financial service company
2022 Joint International Conference on Digital Arts, Media and Technology with ECTI Northern Section Conference on Electrical, Electronics, Computer and Telecommunications Engineering (ECTI DAMT & NCON)（2022）
摘要
The purpose of this paper is to propose a new integrated model for developing intellectual capital performance indicators to improve the traditional IC process model, and the proposed model will be applied to a financial shared services company. The focus of the study is to combine IC management with the MCDM method to construct an IC measurement system and to use the best-worst method to calculat...
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关键词
Weight measurement,Industries,Decision making,Focusing,Companies,Information age,Knowledge management
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