Towards Connected Government Services

Cloud computing technologies are being used highly successfully in large-scale businesses. Therefore, it is useful for governments to adopt cloud-driven multi-channel, and multiple devices to offer their services such as e-tax, e-vote, e-health, etc. Since these applications require open, flexible, interoperable, collaborative, and integrated architecture, service-oriented architecture approach can be usefully adopted to achieve flexibility and multi-platform and multi-channel integration. However, its adoption needs to be systematic, secure, and privacy-driven. In this context, micro services architecture (MSA), a direct offshoot of SOA, is also a highly attractive mechanism for building and deploying enterprise-scale applications. This chapter proposes a systematic framework for cloud e-government services based on the cloud software engineering approach and suggests a cloud adoption model for e-government, leveraging the benefits of MSA patterns. The proposed model is based on a set of evaluated application characteristics that, in turn, support emerging IT-based technologies.