New skills needed for managing the health care sector
Ekonomika(2019)
Abstract
In this moment in the health sector of Serbia, the need for reform is specially high in the sector of management and organization of the health care on all levels. Today, Serbia country context is extremely difficult and changing due to rapid process of reforms following the EU accession requirements. EU reports alert on the public administration/public sector human resource capacity weaknesses as one of the key areas for improvement. This paper investigated HR skills, skills of managers in health sector - Clinical center Niš - 11 Surgery clinics - as HR capacity to implement reforms within the process. The aim of present study was to identify key managerial skills based on opinion and attitudes of medical staff following the WHO HR managerial framework. Data collection was done through field study/questionnaire. Sample size comprise of 25% of employed medical staff at 11 surgery clinics at Clinical center Niš. Frequency analysis and Chi-square test were used as statistical analysis.
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Key words
new skills,health care
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