Informal Communication in a Formal Context

In recent years, there has been a growing interest in integrating mobile technologies into the formal system in the field of formal education and, in particular, higher education. Furthermore, due to the circumstances caused by the pandemic panorama that extended to most countries in the world in 2020, various sectors, in which education is included, were forced to reinvent and transform themselves in order to adapt to emergency remote education. What the authors propose with this chapter is to make an analysis of the state of the art on the theme of informal communication in the educational context, and particularly in higher education, with the use of the available technology, namely mobile media. Through a literature review already initiated in previous studies, it is intended to know the national and international panorama about the use of mobile applications in the context of higher education and in what way the devices traditionally conceived for informal communication are being used and adapted to a formal context.