Assessing turnover intention and the moderation of inclusive leadership: training and educational implications

TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE(2022)

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摘要
Drawing upon social learning theory, this study explores turnover intention from learning perspectives by taking into account psychological safety as a mediator and inclusive leadership as a moderator. In the proposed model of this study, job self-efficacy, appreciation learning climate, and learning goal orientation have direct and positive relationships with psychological safety which in turn reduces turnover intention. At the same time, the relationships are hypothetically moderated by inclusive leadership. Empirical analyses are performed using the data of workers across a wide variety of industries in Taiwan. Research findings and implications about training and education based on this study's statistical analyses are provided.
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关键词
social learning theory, training and education, learning goal orientation, appreciation learning climate, job self-efficacy
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