A User-Centred Approach To Digitalising Care Homes

The care sector requires support and new ways of designing and delivering services to respond to the needs of an increasing ageing population, characterised by significant numbers of people who encounter difficulties in living independently in their own home due to the collective effect of ageing, frailty and overlapping complications of long term conditions. The use of technology in care homes has a role to play as an enabler for new care models. In this chapter we review a selection of digital technologies for integrated care, present two case studies evaluating innovative digital solutions in care homes, and consider the user-centred design principles to aid successful and sustainable implementation.