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Selling Cute Destinations To East Asia

JOURNAL OF HOSPITALITY AND TOURISM INSIGHTS(2020)

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Abstract
Purpose - A multidimensional scale was developed to measure the cuteness experience a destination can offer. In doing so, this paper attempts to explore the implications of the cuteness aesthetics for destination marketing.Design/methodology/approach - The procedure of scale development was followed. A survey was administered to a college student sample. The scale of cuteness experience was validated. A four-point scale turned out to be effective in terms of measurement.Findings - The results show that cuteness experience of a destination consists of five dimensions: smallness, irregularity, roundness, lightness and creativity.Research limitations/implications - The cuteness attributes have significant implications for promoting destinations to the East Asian markets, which have seen the rise of the cute culture in recent decades.Originality/value - This study identified a unique selling point of destinations, namely, cuteness as a destination attribute. The study results also contribute to understanding of destination personality by drawing attention to the childlike personality trait: cuteness.
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Key words
Aesthetic experience, Cuteness dimensions, Cuteness perception, Destination marketing, Macau
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