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Operation Diagnosis on Procedure Graph: the Task and Dataset

PROCEEDINGS OF THE 30TH ACM INTERNATIONAL CONFERENCE ON INFORMATION & KNOWLEDGE MANAGEMENT, CIKM 2021(2021)

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Abstract
Users usually consult the manufacturers or the internet when they encounter operation questions with an electronics product. In this paper, we explore to represent an operation question as a procedure graph and formulate the problem of operation diagnosis as two sub-tasks, namely error node detection, and correction, on top of the graph. We construct the first benchmark for this task and propose a transformer-based model to integrate external knowledge and context information to enhance the performance. Experimental results show the effectiveness of our proposed model.
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Key words
datasets,neural networks,error detection,knowledge graph
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