Decision Making Within and Outside Standard Operating Procedures: Paradoxical Use of Operational Discretion in Firefighters.

Philip C Butler, Andy Bowers,Andrew P Smith,Sabrina R Cohen-Hatton,Robert C Honey

Human factors（2021）

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摘要

These results suggest that firefighter training in SOPs and OD should be augmented alongside personal resilience training, given the impact of stress on health and wellbeing, but also to improve the deployment of SOPs and OD under stress.

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关键词

SOPs,acute stress,emergency services,operational discretion

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