The nature of conflict in community pharmacy – A pilot study of pharmacists’ experiences during the COVID-19 pandemic
Research in Social and Administrative Pharmacy（2022）
Abstract
•COVID-19 has changed the function of society and change is a catalyst for conflict.•The experience of community pharmacy conflict follows defined themes and models.•Clear causes, contributors, and consequences of conflict are able to be observed.•Occurrences of conflict may be anticipated and guided so functional outcomes occur.
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Key words
Conflict,Pharmacy practice,Community pharmacy,COVID-19,Coronavirus,Conflict management
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