Designing interagency responses to wicked problems: Creating a common, cross-agency understanding
European Journal of Operational Research(2021)
摘要
•Wicked problems span across government agency boundaries.•Each agency has its own (sometimes conflicting) purposes, perspectives and values.•Systemic perspective mapping can be used to develop a common interagency perspective.•This can inform coordinated interagency communications and actions.
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关键词
Problem structuring methods,OR in government,Systems thinking,Interagency,Wicked problems
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