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An Enhanced Bank Customers Churn Prediction Model Using A Hybrid Genetic Algorithm And K-Means Filter And Artificial Neural Network

2020 IEEE 2nd International Conference on Cyberspac (CYBER NIGERIA)(2021)

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Abstract
Customer churn prediction is an important issue in banking industry and has gained attention over the years. Early identification of customers likely to leave a bank is vital in order to retain such customers. Predicting churning is a data mining tasks that require several data mining approaches. Churn prediction based on Artificial Neural Networks (ANNs) have been successful, however, they are af...
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Key words
Training,Filtering,Training data,Artificial neural networks,Filtering algorithms,Predictive models,Data models
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