Envirofy your Shop: Development of a Real-time Tool to Support Eco-friendly Food Purchases Online
Conference on Human Factors in Computing Systems(2021)
Abstract
BSTRACTA third of global greenhouse gas (GHG) emissions are attributable to the food sector, however dietary change could reduce this by 49%. Many people intend to make eco-friendly food choices, but fail to do so at the point-of-purchase. Educating consumers on the environmental impact of their choices during their shop may be a powerful approach to tackling climate change. This paper presents the theory- and evidence-based development of Envirofy: the first eco-friendly e-commerce grocery tool for real shoppers. We share how we used the Behaviour Change Wheel (BCW) and multidisciplinary evidence to maximise the likely effectiveness of Envirofy. We conclude with a discussion of how the HCI community can help to develop and evaluate real-time tools to close intention-behaviour gaps and ultimately reduce GHG emissions.
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Key words
Sustainable HCI, grocery e-commerce, traffic light feedback, eco-friendly, browser extension, digital intervention, Behaviour Change Wheel
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