Optimising response rates in a national postal survey evaluating community mental health care: four interventions trialled.

Tiffany Gooden, Alison Wright, Eliza Swinn,Steve Sizmur

Journal of mental health (Abingdon, England)(2023)

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摘要
Modifying information letters based on the easy, attractive, social and timely (EAST) framework can increase response rate in postal surveys evaluating community mental health care. Modified letters combined with a modified questionnaire can increase the response from younger service users.
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关键词
Community mental health,evaluating mental health care,experiences of care,national surveys,patient-centred care,response rates,service user feedback
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