”It’s Just Everything Outside of the IDE that’s the Problem”:: Information Seeking by Software Developers with Visual Impairments

ABSTRACT Many efforts to increase accessibility in coding for developers with visual impairments (DWVI) focus on supporting interactions with development tools. But, to understand how to appropriately modify and write source code, developers must seek information from a variety of disparate and highly technical sources. DWVI might benefit from technological support in this process. But, it is unclear what accessibility issues arise in technical information sources, whether accessibility impacts strategies for seeking technical information, or how best to support DWVI in information seeking. We conducted observations and interviews with twelve DWVI, to explore their information behaviors. We found that DWVI seek information in many of the same sources as their sighted peers, and accessibility issues in technical information sources were similar to those in nontechnical sources. But, despite these similarities, examining development as an information seeking process highlighted the role of contextual and social factors in determining accessibility for DWVI.