Automated Error Log Resolution: A Case Study

Debugging and error resolution has become increasingly time-consuming and difficult for all domains of software development. Error logs have become very important when it comes to debugging and error resolution. To remedy the problems presented in the logs, typically, a search on online forums would shed light on the solution. We present a novel approach to utilizing these logs in conjunction with external Question and Answer forums to compute and expedite resolution by suggesting a solution to runtime errors. Since log format is non-standard and use cases can vary widely, our architecture allows for extreme customization for the intended ecosystem as well as a great degree of fine-tuning. We evaluated our solution in a case study and made our implementation open-source for the community.