Discrete Event Simulation Of The COVID-19 Sample Collection Point Operation.

The year 2020 was very challenging for everyone due to the COVID-19 pandemic. Many people turn their lives upside down from day to day. Politicians had to impose completely unprecedented measures, and doctors immediately had to adapt to the huge influx of patients and the massive demand for testing. Of course, not all processes could be planned completely efficiently, given that the situation literally changes from minute to minute, but sometimes better planning could improve the real processes. This contribution deals with the application of simulation software SIMUL8 to the analysis of the COVID-19 sample collection process in a drive-in point in a hospital. The main aim is to create a model based on the real data and then to find out the suitable number of other staff (medics) helping a doctor during the process to decrease the number of unattended patients and their waiting times.