Does postal consent for flexible cystoscopy work?

Background Informed consent is an integral part of the process prior to any surgical procedure [ 1 ]. Flexible cystoscopy is a common day case urological procedure and it is the gold standard investigation for visible haematuria [ 2 ]. Aim To assess if postal consent is a suitable form of gaining informed consent for flexible cystoscopy. Methods Patients booked for a flexible cystoscopy are initially reviewed in clinic. An information leaflet with an attached consent form is then posted to their home 2 weeks prior to their procedure. We designed a short questionnaire, to assess patient’s satisfaction and understanding of the literature, given to them after the procedure. Results Sixty-seven questionnaires were completed. The mean age was 54. Sixty patients (93%) think that postal consent is of benefit to the patient. Sixty-one patients (91%) read the information sheet and felt that there was enough information regarding the procedure on it. Fifty-four patients (81%) had no difficulty understanding the consent form. Forty patients (60%) signed the form prior to arrival in the hospital. Conclusion Postal consent is commonly used for gastro-intestinal endoscopy procedures. Postal consent for flexible cystoscopy is not well reported in the literature. Our study shows postal consent to be a suitable form of gaining informed consent for flexible cystoscopy.