Effect of organizational silence on the job satisfaction and performance levels of nurses

PERSPECTIVES IN PSYCHIATRIC CARE(2021)

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摘要
Design and method This is a descriptive and cross-sectional study conducted with 671 nurses at 4 hospitals in a province of Turkey. The data were collected using a questionnaire form, the Organizational Silence Scale, the Performance Scale, and the Minnesota Satisfaction Questionnaire. Findings In this study, it was determined that staying silent affected the job satisfaction and performance of nurses. Practice implications This result may be effective in developing methods to solve the issue of organizational silence, and therefore increasing nurses' levels of job satisfaction and performance.
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关键词
job satisfaction, nursing, organizational silence, patient safety, performance
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