CHAT CONVERSATION BASED ON KNOWLEDGE BASE SPECIFIC TO OBJECT

In the implementations of the present disclosure, a method and device for implementing a chat conversation based on a knowledge base specific to an object are provided. After receiving a conversation request initiated by a user, the object involved in the conversation is determined, and a reply to an inquiry of the user is provided by use of the knowledge base specific to the object. According to the implementations of the present disclosure, information specific to the object is used to reply the user inquiry related to the object, thereby enabling reply the user inquiry related to the particular object accurately and effectively. Thus, implementations of the present disclosure can not only improve the efficiency of replying the user inquiry but also can improve the user experience.