基于信任-承诺的虚拟物流企业服务体系研究综述
Logistics Technology(2015)
Abstract
首先对虚拟物流企业服务体系的研究背景进行阐述,从信任和承诺视角,对虚拟物流企业服务体系的构建现状进行回顾和评述,最后对进一步研究的问题提出展望。
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Key words
virtual logistics enterprise,trust,commitment,service system
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