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上海医疗卫生行业员工关爱现状分析及实施策略

柯颖达,苏家春,卢霏,陈红

Chinese Health Quality Management（2017）

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Abstract
运用PEST-SWOT调研了上海市10家医疗卫生机构的员工关爱工作开展现状,针对现行员工关爱项目内容存在的瓶颈和困惑,通过明确目标,确定服务模式、内容和流程,探索出一套适合医疗卫生行业的员工关爱计划服务模式和应用策略,为医院人本化管理真正落实提供有力支撑.
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Key words
Healthcare Industry,Employee Care,PEST-SWOT Analysis,Employee Assiscance Program
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