医患友好度在基层医院人才建设中的作用与成效
Chinese Rural Health Service Administration（2018）
Abstract
文章介绍了杭州市余杭区第五人民医院以“医患友好度”为载体,加强对员工人文关爱和人文素养提升的工作实践与成效,说明“医患友好度”是改善医疗服务的有效途径.
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