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基于价值流的精益医疗服务模式探讨

Ling-feng ZHU,Dun HONG,Lin-hong ZHU,Yan-an ZHU,Jian-ping CHEN,Qian-shan YING

Hospital Management Forum（2018）

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Abstract
医院运用精益管理的基本原则、方法和工具,识别患者医疗服务过程价值,运用价值流程图进行价值流分析,持续改进关键医疗服务过程和支持过程,不断消除流程中的浪费、非增值和波动等,提高流程有效性,为患者创造价值.
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