基于检验质量医患满意度导向的管理体会
Journal of Traditional Chinese Medicine Management（2018）
Abstract
临床检验是疾病诊断、治疗、预后和风险评估的重要参考,检验质量改进与提高一直是检验科的关注重点.检验质量高低不仅体现在检测结果的正确度、精密度和周转时间上,也同样体现在医师和患者对检验服务的满意度.文章从临床医师和患者满意度两个方面,对改进和提高临床检验质量提出建议和措施.
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