浅谈提高儿科伤病员满意率的几点意见
Chinese Journal of Aesthetic Medicine（2012）
Abstract
面对儿科这一尚需监护的特殊群体,提高儿科住院病人满意率,具体说其实是提高儿科住院病人陪护及患儿两方面的满意率.所以护士的所作所为,如医疗护理技术水平、服务态度、护士的沟通能力及病区环境卫生等等对患儿及其陪护的影响同样重要.
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