Designing a Bot for Efficient Distribution of Service Requests
2021 IEEE/ACM Third International Workshop on Bots in Software Engineering (BotSE)(2021)
摘要
The tracking and timely resolution of service requests is one of the major challenges in agile project management. Having an efficient solution to this problem is a key requirement for Walmart to facilitate seamless collaboration across its different business units. The Jira software is one of the popular choices in industries for monitoring such service requests. A service request once logged int...
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关键词
Industries,Business communication,Bot (Internet),Conferences,Project management,Collaboration,Software
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