Real World Expectations of Older Adults on Pharmaceutical Care in a Nigerian Teaching Hospital

Older adults’ level of expectations about pharmaceutical care was assessed. A cross-sectional survey was conducted among 196 patients attending the outpatient pharmacy of Olabisi Onabanjo University Teaching Hospital, Ogun State, Nigeria. An 18-item pretested questionnaire was self-administered for four weeks. Analysis was done with GraphPad Instat. P <0.05 was considered significant. Expectation score ranged from 12 to 60. The response rate was 65.8% (129/196). Nearly a half of the respondents (63, 48.8%) were 60-69 years old; seventy-three (56.6%) were females; 50 (38.8%) were businessmen/women; 104 (80.6%) were married; 61 (47.3%) had tertiary education; and 51 (39.5%) had an income of ˃N49, 999. Overall mean (SD) of expectations was 3.91 (0.96) with a score of 46.92 (78.2%). ‘Expectation to dispense prescriptions accurately’ had the highest (53.7), score. Respondents between 50-59 years of age, females, the unemployed, single, secondary educated and those with incomes of ₦40, 000- ₦49, 999 had higher expectations with no significant association. Keywords: Older adults, expectations, operational research.