Mining user reviews of COVID contact-tracing apps: An exploratory analysis of nine European apps

Vahid Garousi,David Cutting,Michael Felderer

Journal of Systems and Software（2022）

引用 36|浏览28

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摘要

•Users are generally dissatisfied with the nine apps under study.•Two major issues are high battery drainage and doubts on apps’ correct functionality.•A large number of cross-(mobile) device issues have been reported for the apps.

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关键词

Mobile apps,COVID,Contact-tracing,User reviews,Software engineering,Software in society,Data mining

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