A methodological approach to structuring the ICT RDI offer for business environment. Case Study

The status of Information and Communication Technology (ICT) as a sector characterized by a strong dynamic of development is confirmed in the strategic documents at national level in the economic field. From the scientific point of view, ICT is included in the list of research, development and innovation (RDI) sectors of smart specialization, which provide support for competitiveness and economic performance. In order to capitalize on this potential, it is important that the definition and structuring of the ICT RDI service offer to the beneficiaries of the economy to highlight the specificity and complementarity of this offer in relation to the products and services of the IT industry. The paper proposes a three-stage methodological approach for structuring such a offer: thematic focus and state-of-the-art analysis of selected topic; identifying the typology of generic solutions (characterized by a wide applicability) for the analyzed topic and creating a dedicated portfolio; establishing the categories of services that can be configured by aggregating generic solutions and prototyping them. The methodology is d exemplified in the context of a project devoted to deliver ICT RDI products and services to economical sectors of smart specialization.