Churn prediction in telecom using classification algorithms

The term churn is said to be when customers or people move from one telecom service provider to another. Churn prediction is the process of predicting whether there is a chance for any customer or people to change from one telecom service provider to another. In recent times, the problem can be predicted using advanced algorithms like support vector machine, logistic regression, random forest algorithm. Churning rate can also be analyzed by several case machine learning algorithms. In this paper, we have summarized a comparative study on rate of churning of customers using different algorithms.