Role of High-Performance Oriented HR Practices towards the Citizenship Behaviour: A Case from Thai Pharmaceutical Sector

Organizational success is primarily dependent on the employees’ behaviours. Besides the job roles organizations always ask for the extra role behaviours to be performed by the employees. Therefore, they give some intrinsic benefits to the employees. Bearing in mind the importance of OCBs the current study has attempted to examine the role of performance focused HRM practices towards fostering the organizational citizenship behaviours among employees. Furthermore, the study has also considered work engagement and psychological climate as a potential mediator which also contribute towards the organization citizenship behaviours. Data were collected from the employees of pharmaceutical companies residing in Thailand. The data were then analysed by using PLS-SEM. The results revealed a significant positive association between performance focused HR practices and OCB. Furthermore, results also revealed that work engagement is significant mediator between association of performance focused HR practices and OCB. Finally, results also revealed that psychological climate is significant mediator between association of performance focused HR practices and OCB. All of the hypotheses of the study have been accepted primarily supported by the study results.