A Service Ecosystem Ontology Perspective: Sdg Implementation Mechanisms In Public Safety
EXPLORING SERVICE SCIENCE (IESS 2020)(2020)
Abstract
Taking a Service Dominant Logic perspective, this paper proposes steps towards a better understanding on how actors' practices can support the sustainable development targets, and the role of digital technologies in facilitating such practices. A service ecosystems ontology customized for the development of data-intensive digital services in public safety is presented. Semantic reasoning is used to develop new knowledge in the domain of expertise of the involved Actors. The methodology presented here envision the creation of the Information Common Goods, fundamental resources in value co-creation, fuelling the lifecycle management activities that increase the value of the Service Delivery in the ecosystem. A network of actors, using resources (including Information Common Goods), co-create value from services, under the guidelines of institutions inside a service ecosystem. This helps in leveraging technology and Information Common Goods, as a main resource for value creation through integrative actors' practices.
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Key words
Service ecosystems, Actors practices, Ontology, Semantic reasoning, Data quality
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