User Experience Evaluation of Intelligent Tunnel Digital Monitoring Interface Based on Cognitive Psychology.

This paper report on two experimental studies on digital monitoring interface to measure the user experience in intelligent tunnel monitoring system. Based on cognitive psychology theory, we conducted two experimental evaluation studies. The study 1 was using questionnaire method to explore and survey the end users. The study 2 was a comparative research study which were undergoing 7-point Likert user experience questionnaire. The prototypes of the study 2 were designed based on the study 1. Through the study 1 and study 2, we found that the target user needs of the digital monitoring interface were: (1) the interaction mode guided by logic of behaviors is more suitable for the design of tunnel data monitoring system; (2) professional background differences have lower significance on system availability; (3) data visualization should be different in different application scenarios. The research results can help us to deeper understand the design of digital monitoring interface in the related working scenarios.