Obtaining transit information from users of a collaborative transit app: Platform-based and individual-related motivators

•The willingness to share transit information as part of a daily routine is analyzed.•1,369 responses from Innsbruck and Copenhagen were analyzed with SEM.•Motivating factors are social norms, self-actualization, effort expectancy and trust.•Interest in level-of-service and real-time information motivate information sharing.•Results identify women and Gen-Z as potential users of collaborative transit apps.