New Facilities, New Challenges: The Telescope And Instrument Operators Evolution At Eso

Observatories and operational strategies are evolving in connection with the facilities that will be built. For those new facilities, the strategy for dealing with the telescopes, instrumentation, data-flow, reduction process and relationship with the community is more or less handled from its conception. However, for those Observatories already in place, the challenge is to adapt the processes and prepare the existing people for these changes. This talk will show detailed information about current activities, the implemented training plan, the definition of the current operational model, the involvement of the group in projects towards improving operational processes and efficiency, and what new challenges will be involved during the definition of the strategies for the new generation instruments and facilities to be installed.