Understanding perspectives on major system change: A comparative case study of public engagement and the implementation of urgent and emergency care system reconfiguration.
Health Policy(2017)
摘要
•Public engagement activities can influence public opinion of health service reconfiguration.•Inadequate engagement can foster public opposition to changes, potentially hampering implementation.•Interactive, genuine and ongoing engagement can address public concerns and facilitate implementation.•Opposition to change is typically localised in character.
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关键词
Health services research,Delivery of healthcare,Qualitative research,Reconfiguration
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