Risk-based framework for SLA violation abatement from the cloud service provider's perspective.
The Computer Journal(2018)
摘要
The constant increase in the growth of the cloud market creates new challenges for cloud service providers. One such challenge is the need to avoid possible service level agreement (SLA) violations and their consequences through good SLA management. Researchers have proposed various frameworks and have made significant advances in managing SLAs from the perspective of both cloud users and provider...
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关键词
Cloud computing,SLA management in cloud,Risk management,SLA violation,risk-based decision making,cloud provider,Fuzzy inference system
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