Application Performance Management: State of the Art and Challenges for the Future.

The performance of application systems has a direct impact on business metrics. For example, companies lose customers and revenue in case of poor performance such as high response times. Application performance management (APM) aims to provide the required processes and tools to have a continuous and up-to-date picture of relevant performance measures during operations, as well as to support the detection and resolution of performance-related incidents. In this tutorial paper, we provide an overview of the state of the art in APM in industrial practice and academic research, highlight current challenges, and outline future research directions.