Visualizing Human Behavior and Cognition: The Case of Process Modeling.

Nowadays, business process modeling is heavily used in various business contexts. For instance, process models help to obtain a common understanding of a company’s business processes [1], facilitate inter–organizational business processes [2], and support the development of information systems [3]. Still, process models in industrial process model collections often display a wide range of quality problems [4], calling for a deeper investigation of process model quality.