How does the different pre-hospital healthcare workers dispatch ambulances in the pre-hospital environment in Denmark

Background In Denmark, all ambulance transports are dispatched through the Acute Medical Coordination Centre (AMK). Even though this unit is the only way to request an ambulance, it is experienced by many Emergency Technicians EMTs that the visitation based on patient illness and injury differs widely. The visitation is performed either by an AMK visitation officer (AMK-VO), or a doctor that takes contact to AMK to get the ambulance dispatched. Correct dispatching of emergency services can be a complex affair because AMK cannot see the patients themselves.