Patient Registratation in the Preoperative Area: A New Process

In the past, patients arrived to the main registration area to check in for surgery where they would be registered in the hospital computer. They would wait for their blood to be drawn and then wait to transfer to the preoperative holding area. This caused delays in surgery start times and caused patients to move about our department for services. Leadership wanted a faster, more concise process to decrease wait times and increase patient satisfaction.