Critical reflection through creative expression: How to develop reflective skills for professional practice

The business environment today is marked by information revolution. The pace of change is so rapid that adoptability has replaced productivity as a measure of organizational performance. It is the emotional intelligence of the workforce that determines the flexibility in learning. It is the competency or ability of individuals to take control of the factors that determine the potential of learning. They are willing to take responsibility of the consequences as a learner. The paper discusses the role of the various parameters of emotional intelligence in initiating the process of self-directed learning among the employees of Bhilai Steel Plant. The organization is presently poised for transformation through the implementation of ERP. To accelerate the process of acceptance and adoption it is essential that self-directed learning should take place. But self-motivation, one of the important elements of EI is found to be low and so is self- awareness and intuition in the BSP employees. Strategies have been suggested to reduce the weaknesses.