Evaluating the Impact of Critical Factors in Agile Continuous Delivery Process: A System Dynamics Approach

Continuous Delivery is aimed at the frequent delivery of good quality software in a speedy, reliable and efficient fashion - with strong emphasis on automation and team collaboration. However, even with this new paradigm, repeatability of project outcome is still not guaranteed: project performance varies due to the various interacting and interrelated factors in the Continuous Delivery 'system'. This paper presents results from the investigation of various factors, in particular agile practices, on the quality of the developed software in the Continuous Delivery process. Results show that customer involvement and the cognitive ability of the QA have the most significant individual effects on the quality of software in continuous delivery.