Adolescent health care in a teaching service: the point of view of the patients.

UNLABELLED:The study compared adolescents' expectations before medical consultations with their opinions obtained after the consultations and identified features related to satisfaction with medical care provided by medical students. METHODS:We carried out a cross-sectional study in a primary health care service from a medical school in Brazil. Assessment instruments: before and after consultation questionnaires. Studied variables: age, gender, reasons for seeking medical care, expectations, comfort, perception, opinion, satisfaction, and the intention to come back for another consultation. We used qui-square tests, and the significance level was set at 0.05. RESULTS:First, the adolescents did not differentiate the treatment, reporting discomfort. Despite this, they reported good expectations. After consultation, they could distinguish the students from physicians, realized the specificity of the treatment, and indicated high levels of satisfaction, as well as positive experiences regarding health care provided by the students.